POPI (Protection of Personal Information)

We respect your right to privacy and therefore aim to ensure that we comply with the legal requirement of the POPI Act which regulates the manner in which we collect, process, store, share and destroy any personal information which you have provided to us.

Why we collect Personal Information

We collect personal information in order to liaise with you telephonically, via our website, email or via social media such as Facebook so that we may:

1. respond to any query or comment received from you;

2. inform you of new products;

3. enable us to process, validate and verify information and requests for the supply of goods;

4. for the purposes for which you specifically provided the information; and

5. generally to improve your experience on our website.

 

Minors

If you are under 18 years of age (minor), we will require the consent of your parent/guardian/competent person before we process such personal information.

Processing of Information

We will share your personal information:

1. in order to comply with applicable law or with legal process served on our company;

2. in order to protect and defend the rights or property of our company; and

3. with employees and/or third parties who assist us in providing products to you and thus require your personal information in order to render a proper and efficient service. We will ensure that all such employees and third party service providers, having access to your personal information, are bound by confidentiality agreements.

 

Your rights

You have the right at any time to:

1. rectify the Personal Information collected by us;

2. object to the processing of Personal Information (subject to legislation);

3. request the return or destruction of Personal Information (subject to legislation);

4. lodge a complaint with the Company.

 

All enquiries must be addressed to the information officer: Kevin Post, who can be contacted via email at kevinpost@advancefitness.co.za.